Technology makes all kind of business’ functions (such as manufacturing, finance, marketng, etc.) perform better. To survive in the competitive business environment, companies should resign their structure with new technologies. On the other hand, sectors which are not so competitive like as public library services, need to use new technologies to serve better. One of the new technology applications which has been being used in various sectors for 2000 years, is RFID technology. In this context, it was investigated how RFID technology was being used in library service with a case study in a concept of qualitative research method. For the case study, IRCICA library was chosen as a sample in İstanbul, Turkey. It was thought that IRCICA library was a suitable sample for this case study because of IRCICA library’s historical development and functional attitudes. Data were collected by the way of interview, archival data and observation, and then they were analyzed according to their intended purpose. It is thought to be useful and pioneer for library services to develop their service process with RFID technology.
Keywords: RFID technology, RFID, library services